Starline of Chichester

Starline (Chichester) Ltd. Terms and Conditions of Transfer.

Section one general for taxis, private hire, and standard 16 seat minibus hire.

IT IS THE HIRERS RESPONSIBILTY TO READ THESE TERMS AND CONDITIONS AND TO ENSURE THAT ALL ACCOMPANYING PASSENGERS ARE FULLY
AWARE, UNDERSTAND THEIR IMPLICATIONS & COMPLY WITH THEM. BY BOOKING WITH STARLINE YOU HAVE ALREADY ENTERED INTO A LEGALLY BINDING CONTRACT.
The following conditions apply whether or not a contract of carriage has been entered into as a quotation being offered or whether a contract has been made verbally or in writing. In these conditions of carriage, any reference to the Company means Starline (Chichester) Ltd.
Vehicles are hired subject to availability at time of receipt of order.
In the event of a National Emergency, or Force Majeure or any unforeseen or unavoidable shortage of drivers or vehicles, Starline (Chichester) Ltd. reserves the right to cancel any booking without liability to the hirer. Starline (Chichester) Ltd shall not be responsible for failure to execute this contract by reason of accident, fire, tempest, strikes, or any cause outside their control. There is no guarantee that the vehicle will perform a journey in a given time and the Starline (Chichester) Ltd shall not be accountable for any loss, inconvenience, or damage, which may arise, from delay, detention or breakdown.
1. The right is reserved to subcontract a vehicle from another taxi or private hire operator.
2. The Vehicle is constructed to carry the number of passengers licensed, and under no circumstances should the number of passengers exceed this. Every effort will be made to supply vehicles with the seating and facilities advertised. But they can not be guaranteed to be available on the day of the journey.
3. Refreshments may not be consumed on any vehicle supplied unless express permission is given by Starline (Chichester) Ltd.
4. Smoking is not permitted in any Starline (Chichester) Ltd vehicle.
5. Personal effects and luggage are carried at the owner's risk. The person appointed by the hirer to be in charge of the party shall ensure the correct number of cases are taken into the vehicle and taken off at the destination. The company does not guarantee to accommodate items other than one regular sized suitcase for each passenger and small hand baggage; however every effort will be made to accommodate additional items wherever possible. Please refer to our office for guidelines. Starline (Chichester) Ltd shall not be responsible for loss or damage to luggage or any other property bought on or to the vehicle during the period of hire however caused.
6. The driver is responsible for the safety of the vehicle; any passenger whose conduct is considered to be unacceptable by the driver may be removed on the driver's authority. The hirer will be responsible for any damage caused to the vehicle by the passengers during the period of hire. The company reserves the right to withdraw all services in the event of unruly conduct by passengers or damage caused to company vehicles. Please note that in the event of the vehicle being soiled or willfully damaged, due to passenger intoxication, Starline (Chichester) Ltd reserves the right to charge a spoilage charge.
7. The direct route will normally be taken between any two points unless mentioned to the contrary beforehand.
8. Unless otherwise stated, road tolls and parking are not included in the quotation and will be charged extra. Admission into events or attractions is not included in the cost of hire. The hirer is also responsible for porterage charges.
9. In case a vehicle is required during the time a vehicle is at a destination the company reserves the right to withdraw the vehicle to undertake another journey. The vehicle may also be withdrawn if the passengers are more than 15 minutes late except in exceptional cases. In this event, the company accepts no liability for the cost of the alternative transport.
10. Lost property can be claimed from Starline (Chichester) Ltd, 9, Market Road, Chichester. The Company cannot be held responsible for the safeguard of items left on Starline (Chichester) Ltd vehicles or premises.
11. In the event of cancellation by the hirer, the company reserves the right to charge a percentage of the value of the booking. 50% if cancelled with less than 24 hours notice. Charges will not apply under special or exceptional circumstances. If the booking has not been cancelled but not undertaken, the company reserves the right to charge up to 100% of a booking value. Cancellation charges do not apply to postponements or an amendment providing the trip takes place.
12. The hirer must also take full responsibility for any other costs incurred by Starline (Chichester) Ltd as a result of curtailment.
13. Animals cannot be carried on the Starline (Chichester) Ltd vehicles without the express permission of the proprietor. The company does of course make an exception for guide dogs.
14. Any complaints in respect of the Starline (Chichester) Ltd service should be made in writing within 21 days of the journey date.
15. Notices or decorations shall not be displayed on, or from, the vehicles without prior consent of the Starline (Chichester) Ltd.
16. Drivers have the sole discretion as to the suitability of road or locations that a vehicle can enter or travel through. No liability can be accepted if a vehicle is unable to complete a journey due to the unsuitability of a road or location.
17. Starline (Chichester) Ltd will not be liable for any loss, injury, damage or delay, where inclusive arrangements have been made incorporating other companies' services. In any event the company will not be liable for claims beyond the value of the vehicle hire.
18. The company will levy the appropriate rate of tax for the period of hire and the hirer must accept liability for any change in rate.
19. This contract shall not be cancelled or varied in whole or in part except by mutual consent of the Starline (Chichester) Ltd and the hirer. Starline (Chichester) Ltd accepts no responsibility for the non-observance of any subsequent alterations the terms of contract notified either verbally or by telephone, unless confirmed in writing by the hirer so as to be received by the Company, not less than forty-eight hours before the date of such journey. However in event of the hirer not complying with the agreed terms of payment or conditions a vehicle hire may be terminated forthwith. The hirer will under all circumstances be responsible for any outstanding payments or liabilities contained within our conditions.
20. Orders are only accepted in that the law of England shall apply on the contract arising from such an order and to the determination of the rights and liabilities of the proceedings shall be brought by either party in relation to such contract except in a court of competent jurisdiction in England.


Section Two for limousine hire

The following conditions apply whether or not a contract of carriage has been entered into as a quotation being offered or whether a contract has been made verbally or in writing. In these conditions of carriage, any reference to the Company means Starline (Chichester) Ltd.
IT IS THE HIRERS RESPONSIBILTY TO READ THESE TERMS AND CONDITIONS AND TO ENSURE THAT ALL ACCOMPANYING PASSENGERS ARE FULLY
AWARE, UNDERSTAND THEIR IMPLICATIONS & COMPLY WITH THEM. BY BOOKING WITH STARLINE YOU HAVE ALREADY ENTERED INTO A LEGALLY BINDING CONTRACT.

You must return the signed contract or the hire contract will be void and will be cancelled.

1. On booking the hire of the Limo Cruiser, a minimum deposit of £125 will be payable, the deposit is non returnable and will be forfeited in the event of cancelation by the Hirer or non payment of balance. The balance will be payable no later than 2 weeks prior to the hire date. Except weddings which must be paid for in full 28 days before the hire date. If the hirer cancels or postpones the agreed hire within 14 working days of the aforesaid hire date, the entire agreed sum will be payable.
Any cancellation must be in writing by registered post or email from your personal email address. Starline (Chichester) Ltd will not accept telephone calls for cancellations. All deposits paid include a £100 administration fee which is automatically deducted from any deposit paid and is non refundable.

2. Bookings made within 2 weeks of hire date will require full payment at time of booking. Starline (Chichester) Ltd will not accept cheque, cash or card on the hire day. If not paid in full the no Limo Cruiser will arrive. So please ensure you obtain written receipts for all monies paid.

3. Starline (Chichester) Ltd gives any advice on journey time in good faith but cannot guarantee the completion of any journey in any specified time and will not be liable or held responsible for any delay or inconvenience howsoever caused. We will not be held responsible for any admission charges, late arrival fees or cancellations fees caused by lateness. If you have a guest list via Starline, you must read and abide by the attached guest list terms and conditions.

4. Any hire that exceeds the stated time due to guests or hirer being late will be charged at £125 per hour. The hirer must seek permission from head office to change any part of the hire arrangements. Starline (Chichester) Ltd will collect and return you at the confirmed booking times you have agreed to.

5. Starline (Chichester) Ltd will honour only the booking requirements as specified in the booking contract. The collection times you have given must be adhered to. Any alterations to this contract must be confirmed and agreed by head office only and before any journey commences. This may lead to further charges to the original agreed hire contract. These charges must be paid before the journey commences. This includes any unsolicited stoppages, due to photography or any unplanned hold ups by the hirer or their guests.

6. The hirer is liable for any damage or breakages incurred inside or outside the vehicle which is caused by the hirer or passengers.
This includes any passenger being unwell; this includes ANY such repairs or ANY items that need to be replaced. The hire will be liable for all Starline losses and charges incurred thereafter if the Limo Cruiser is unable to be used until said repairs are completed. A full detoxification of the limo cruiser is £250 plus VAT. The hirer will have to pay this amount immediately, and the full amount will be taken from your credit/debit card. Any accidents whether personal or company property incurred inside the Limo cruiser must be reported to the driver immediately and logged into the on board accident book.

7. Starline (Chichester) Ltd accepts no responsibility for loss of or damage to any property or luggage carried in the vehicle. You are asked to keep your belongings with you.
Anything left within the vehicle must be collected with two weeks, Starline (Chichester) Ltd will not pay for transport or postage costs of sending items back to the original owner. Starline (Chichester) Ltd will not be responsible for the safe keeping of any lost property. It is the hirer and guests responsibility to check the vehicle at the end of hire and not the driver’s job to check the vehicle for any lost property.

8. Alcohol brought on board limo cruiser is limited. Two cases of beer, 8 bottles champagne or white wine. No spirits or red wine. No limit on soft drinks. Starline will not supply and alcohol, any alcohol being carried is the sole responsibility/ownership of the hirer. Surplus alcohol bought by the hirer or passengers will not be carried inside the vehicle.

9. The Limo cruiser will only carry the maximum legal amount of passengers which is 16, and the Chrysler 300c stretched limousine 8 passengers.

10. Starline (Chichester) Ltd is not responsible for any parking charges, entrance fees, bridge tolls congestion charging etc. These are not included in the in the price agreed unless by prior arrangement. Any or all these costs incurred must be paid by the hirer at the time of hire.

11. for reasons of safety, hygiene and the law, we operate a strictly NON SMOKING POLICY. A short stop can be arranged with the driver. Smoking inside the vehicle will not be tolerated and the hire will be terminated immediately, and the passengers asked to leave the vehicle wherever it is. No refund will be given.

12. Balloons, party poppers, banners, streamers etc may only be used with the prior consent of Starline. Under no circumstances may party poppers be used whilst vehicle is in motion.

13. Starline (Chichester) Ltd will immediately terminate the hire if any passenger is found to be carrying any illegal substance. No refund will be given.

14. We ask you to keep your FEET OFF THE BAR SEATING AREAS. THIS AREA CAN SCRATCH EASILY AND WILL COST YOU DEARLY IN THE EVENT OF A REPAIR. All passengers are to remain seated while vehicle is in motion.

15. Starline (Chichester) Ltd will endeavour to supply you with the vehicle of your choice, however vehicles are mechanical and can break down therefore Starline (Chichester) Ltd reserves the right to use an alternative vehicle should the need arise.

16. Starline (Chichester) Ltd make every effort to ensure all internal equipment is in good working order when the vehicle leaves for your intended journey, if for any reason whatsoever an equipment failure occurs, we accept no responsibility. PLEASE BE AWARE THAT THE VEHICLE HAS STROBE LIGHTING, This can be turned off if required.

17. Starline (Chichester) Ltd will terminate the hire immediately if the hirer or passengers become ABUSIVE, use abusive language or are deemed to become intoxicated, or pose a threat to the driver. Any unduly rowdiness will again lead to the termination of the hire at any given point, or place. And no refund offered.

18. Due to the size of the Limo Cruiser, it may be difficult to collect or drop you exactly at your intended destination, but we will endeavour to get as close as possible.
Please inform us if your collection point road or street is narrow.

19. Starline (Chichester) Ltd reserves the right to postpone or cancel the hire due to severe weather or adverse road conditions.

20. It is the hirer’s responsibility to make sure we have all the relevant information and that all the information in the booking contract is correct. Any changes should be made prior to the journey commencing; any such changes may lead to further costs. Please see article 5 above.
All the above terms and conditions are legally binding, by booking with us you the hirer have already entered into a legally binding Verbal Contract and are legally bound to uphold our terms and conditions. You the hirer will be legally held responsible for any non-adherence or breaking of our terms and conditions. Our contract must be signed and returned before transport begins or the booking will be cancelled

Starline

For all your private hire requirements in Chichester, West Sussex, Hampshire and the Surrounding Areas

Call us Free on
0500 77 10 77

The Starline Group
9 Market Road
Chichester
West Sussex
PO19 1JW

Tel. 01243 531666
Fax. 01243 538066

E. info@starlineminicabs.co.uk

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